Capture every point of view with excellent 4K* picture quality and efficient IP production workflow
The camera's 1/2.5-type Exmor R™ sensor captures up to 4K* resolution images with excellent sensitivity, very low noise, and rich, natural color reproduction. It's complemented by the integrated high-resolution lens that offers zoom capability up to 40x in Full HD*** (30x in 4K), with an expansive wide-angle coverage of approx. 70 ° to capture every point of view.
High speed movement during preset recall captures the speaker's every movement, while Picture Freeze during transitions ensures your audience isn't disturbed by rapid camera movements. PTZ Motion Sync*** function allows smooth blending of separate pan, tilt and zoom movements for seamless, professional-looking transition.
Efficient IP-based live production is augmented with support for NDI®|HX (via optional license), allowing flexible configuration with other networked NDI®-enabled devices.
Images also can be reviewed remotely via a web browser, with support for RTSP (Real Time Streaming Protocol), RTMP*** (Real Time Messaging Protocol) and SRT*** (Secure Reliable Transport) ensuring smooth, stable streaming of video plus audio (from an optional microphone, available separately) over an IP network.
Installation and set-up is easy, with a new Picture Setting File**** allowing the same settings to be applied to multiple cameras through a web interface from a laptop or PC.
*NDI® is a registered trademark of NewTek, Inc.
**With Clear Image Zoom and Tele Convert Mode
***Requires firmware V3.00
****Requires firmware V2.00
Note 1: This product contains pre-installed software and requires the purchase of license keys to activate some functions.
Note 2: When using RM-IP500 firmware should be updated to V2.10 and for RM-IP10, firmware should be updated to V2.17.
Excellent images, even in low light
4K upgrade option
Up to 40x zoom
*With Clear Image Zoom
Wide viewing angle
Ideal for lecture capture
High-speed movement and Picture Freeze Preset
*Requires firmware V2.00.
Simpler installation, lower costs
Support for NDI®*|HX
Network services, content, and the operating system and software of this Product may be subject to individual terms and conditions and changed, interrupted, or discontinued at any time and may require fees, registration, and credit card information.
Flexible and efficient IP-based production
* Requires firmware V3.00.
Fast, fuss-free set-up
*Requires firmware V2.00.
Returns and Refund Policies
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org .
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Planar Returns and Refund Policies
1.Leyard and Planar will not accept returned Product unless the RMA number issued by Leyard and Planar is shown on the outside of the box.
2. If the defective Product is returned and determined to be excluded from warranty under any of the exclusions listed above, Leyard and Planar reserve the right to charge the customer an amount not to exceed the MSRP.
3. If Product is returned and is determined to be a No Fault Found (NFF) unit, Leyard and Planar reserve the right to invoice the customer for any costs incurred by Leyard and Planar.
4. It is the responsibility of the customer to properly package the defective Product and ship it to the address provided by the Leyard and Planar Technical Support representative with the RMA number prominently displayed. If the defective Product is not properly packaged and is damaged in transit during its return to Leyard and Planar, the customer may be charged for either the repair costs, if repairable, or the MSRP of a replacement Product.
5. Replacement parts or Product will assume the remainder of the original Product’s warranty or 90 days from the date of shipment, whichever is longer.
6. Customer agrees to retain the replacement part or Product delivered by Leyard and Planar and that the returned defective part or Product becomes the property of Leyard and Planar.
Our shipping policy is simple: We ship our products to anywhere in the United States.
All orders in the Continental USA over $500 receive FREE SHIPPING, no promo code required!
Your estimated delivery time is calculated from the date of your order and always based on standard business days (EST). Weekends and holidays are excluded since most carriers do not ship on those days
Estimate Delivery Schedules are as follows:
Large Format Displays
5-10 Business Days
10-15 Business Days
Please Note: Shipping and delivery dates are estimates only, and in no event shall we be liable for any delay in delivery or assume any liability in connection with shipment.
ORDER TRACKING NUMBER
Once your order is processed and shipping from the warehouse, you will be provided with a tracking number. We will update your order with this number once it becomes available so you can track your order in transit.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.